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    Payment and Deposits

    •  Payments are subject to a 3% surcharge.
    • Our payment terms for all bookings are: Full Payments with the remaining balance due 7 days prior to the booking.
    • Your booking may be subject to additional waiting time and car park charges 

    Hourly-Daily Services Calculation

    Hourly-Daily rate include 120KMs/day and 12 hour working day and includes the driver. If car and driver is required for more than 12 hours per day there is an  additional charge as shown below.

    Rates Sedan Van Minivan Luxury Super Luxury
    Ex: Hour Price 100 EGP 100 EGP 150 EGP 200 EGP 400 EGP
    Ex: Km Price 7.5 EGP 7.5 EGP 10 EGP 15 EGP 25 EGP

     

    Number Of Passengers

    All vehicles are insured for the appropriate maximum number of passengers. Please ensure that you choose a vehicle suitable for the size of your party.

    Special Requests

    In some locations there will be an additional charge for special request items such as Child/Infant seats, Roof Racks, Ski Racks and Snow Chains. These items are readily available for our clients in most locations but must be pre-booked. Please note that in most countries, Child Seats are mandatory. No guarantee can be made regarding special request availability.

    Booking

    To reserve a car you can call, email 24/7 or complete our online form on our website You will receive a call or mail from our Dispatch Manager through the email you provided or via the phone with the details of the job.

    Note: Please reserve  48 hours prior the job.

    Transfer to/from airport

    The "Airport-City" transfer includes the vehicle supply, waiting at the airport not more than 1 hour and the Customer delivery to the destination. Waiting at the airport for more than 1 hour is to be paid according to the hourly base tariff.

    The "City-Airport" transfer service includes the vehicle supply by one address, 15 minutes waiting (free of charge) and Customer delivery to the airport, further the hourly base tariff will be on.

    The "Airport-Airport" transfer will be charged as Airport Transfer + one hour city usage rate.

    Delays

    Egypt car chauffeur services continually monitors the flights information.

    However if the flight information was not provided to us on time due to unforeseen circumstances and the Chauffeur already left the garage, the waiting time charge will be added. In case of an extreme delay, please notify us as soon as possible to insure that your vehicle is available upon your arriving

    Cancellation and No Show Fees

    Cancellation of sedans, SUVs, Vans, and limousines within 24 hours of scheduled pick-up will result in a full charge.

    Cancellation of sedans, SUVs, Vans, and limousines within 48 hours of scheduled pick-up will result in a 50% charge.

    Cancellation of minibus with less than 48 hours notice will result in a full charge.

    A “no show” fee equal to the full fare will be charged when the passenger fails to show up at designated location.

    To avoid a “no show” fee please call our dispatch at +20 100 446 8796